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Small Talk 

‘Small talk’: two words to strike fear into the workplace! However, research shows we hugely overestimate the discomfort that small talk brings. Conversely, we hugely undervalue its benefits: casual chats boost the mood and create a sense of positivity and connection. Even better, the impact lasts all day. So, next time you’re pressed against your boss in the lift – don’t be scared, be forearmed – for a chat!

Try this experiment

Get up from your desk (yes, now!). Go and find someone you don’t know (very well) and start up a friendly chat.

Try these questions to get you started:

How’s it going?

How are the energy levels this morning?!

One thing you’re looking forward to/ dreading today?!

Got anything nice planned for this weekend?

I’m looking for somewhere new to grab lunch/ a decent cup of coffee – any ideas?

Got any exciting plans for the seasonal break? What does your big, festive meal look like?

Cheerily admire something about them. Mean it!

Why it works

Neuroscience shows even brief social interactions can combat loneliness, strengthen bonds, and boost self-esteem. Casual chats activate empathy-related brain areas and release “feel-good” chemicals like dopamine and oxytocin, fostering connection; enhancing well-being, and improving productivity. Teams with positive dynamics are a wopping 30% more successful.

Catch Mat walking AND talking (yes, he’s really that good!).

Check out this podcast to get the research from the University of Chicago